Adam of Chardon says: "Overall, Watson's has the look, feel, and wonderful staff of a local business doing their best to serve the community. The Watson's staff is always friendly and happy to assist. They are not pushy or overbearing; letting us decide at our own pace. I absolutely refer my friends. Watson's is my first and ONLY stop for furniture because I know that I can find a great value with no hassle!"

Anonymous of Garrettsville: "Most of the time, when you walk in, you find what you are looking for. Yes, I would refer my friends, I LOVE my furniture. I was able to have my furniture on Layaway until I was ready for it, almost 5 months and YES I will visit again!"

Denise of Hiram says: "I really like Watson's staff and selection, I especially like the layaway option. They have friendly staff & quality furniture. YES! I will refer my friends and family to Watson's. I always try to buy American & also to keep the smaller local businesses running. I will definitely come back!"

Tony of Burton says: "I came away from my first purchase at Watson's knowing there are honest, dependable people I can trust, selling good quality furniture in Geauga County. The dog walking around the store with me made me the Happiest. I would readily refer my friends to Watson's. I’m confident I can keep my furniture buying business in Geauga County and be very satisfied. I will be back!!"

Anonymous of Burton says: "Friendly & great service. I would refer friends, they have good service with Extra service!"

Anonymous of West Farmington says: "I am happy with my furniture and the service and selection was very good and the salespeople were very helpful and friendly. I would refer my friends to Watson's. Quality and service are the key and I am very satisfied with both. I will be in again when I need furniture!"

Maureen of Middlefield says: "Wonderful staff and helpful. Felt like I was working with old friends. The care taken by staff was as if I was a most valued family member, could not ask for anything better. Will definitely come back!"

Anonymous of Chardon says: "Quality affordable furniture. I always find things I like at prices I can afford. I would defiantly refer friends to Watsons 87 Furniture! The employees are friendly and helpful. I’ve purchased coffee tables, sofa tables, end tables, beds, dining table & chairs and most recently mattresses. The woman who helped me make a choice on the mattress was very kind and knowledgeable. I’m happy to be able to find what I want in Geauga County. I can always find exactly what I want and the prices are great. I will definitely be back it’s a great experience to shop at Watsons 87 Furniture!"

Wendy of Burton says: "Watson's is awesome-the staff is so personable and helpful. NOT pushy. Each time I’ve gotten furniture from Watson's, it has been a good experience. The quality is great and we love our house furnished from Watson's. I have referred family and friends and they have purchased furniture as well. The greatest benefit is the staff. They go over and beyond. Also, I know I am getting quality pieces each time I purchase something. YES-I will be back!"

Donna of Chardon says: "Just love your store, I think it is wonderful! Your staff made me the happiest, she helped me so much and spent so much time with me. Yes, I would definitely tell my friends to go to your store. The most important benefits to me are knowing that if something breaks or something is wrong, you will ALWAYS take care of the problem. I will always come back again and again!"

Joe of Middlefield says: "Nice selection of furniture, friendly, courteous, very helpful and patient as we tried to choose the fabric. Receiving my new sofa was the happiest part of my experience! Watson's helped me move other sofas to the basement, most helpful as we are senior citizens. Yes! We will refer our friends. A very comfortable sofa by England was our purchase and the customer service was great and they were very knowledgeable."

Anonymous Middlefield says: "I was treated very well!! You had what I couldn't find anywhere else. Bedroom suite in dark wood and it was on clearance too!! You took back the headboard that I didn't like after I got it home & refunded my money! I will definitely be back."

Carl of Middlefield says: Very "Homey", low pressure, don't mind if you’re just stopping in to look around. Not to mention great price & value. Personalized service, good selection always has something in stock that we really like. Fast delivery & quality furniture! We refer ALL our friends. Staff is always friendly and helpful, we have always had a good feeling about everything we purchase here. We will continue to shop at Watson's!

Anonymous of Burton says: "Very friendly, laid-back atmosphere, no high-pressure sales, and a nice shopping experience. Very Helpful staff. Local, easy to get to...definitely will visit again!"

Lisa of Hunts burg says: "We've been very pleased with our purchases and service. We've been most pleased with the customer service and we refer many of our friends. Benefits of buying at Watson's is location, great delivery service and the desire to help customers find what they are looking for!"

Anonymous of Middlefield says: "Every time I go in there the customer service is GREAT, service is great delivery teams are willing to do whatever you ask. They ALWAYS put the customer first. I would refer anyone to Watson's Furniture. From start to finish it was a smooth delivery and guys were right on time. Good quality furniture, didn’t waste time on delivery, sales people are great. "Thanks for EVERYTHING Watson's staff"!!

Robert of Windsor says: "Trusted the person that helped me enough to put together the furniture I purchased without actually seeing what the finished product looked like. Haven't had a lot of experience with the store to make a valued opinion. Haven't seen my furniture yet, so I do not have an answer regarding important benefits other than I am trusting the store's professional experience!"

Dave of Orwell says: "I have friends there, good service and it's locally owned. Price and service are the best part of the experience. Yes, I do refer friends and family to Watson's. Keep up the good work!"

Anonymous customer of Warren says: "We enjoyed the courteous help finding the furniture we needed after our house fire. We were happiest to find the style of furniture we wanted. We had been to many stores! Finding the layaway and holding it for us was great! Our furniture is beautiful and we have already talked to many of our friends and family about the store. Watson's will take the time to get you the fabric and color you like. If they don’t have it in the store they have books and pictures to show you. If I need more furniture...I'll look there first!!"

Anonymous customer of Concord says: " I have been very pleased with the helpfulness & courtesy that I have been shown. My husband and I purchased a pub table for our son 2-3 years ago & was impressed with the service & the table. Yes, we would refer you! What a great experience, you exceeded our expectations!"

Tiffany of Middlefield says: "Very happy with their customer service, personable-NEVER pushy. Convenient location and quality furniture these are also reasons why I WOULD refer them to friends and family. The ever-present financing options have been very important to us and most recently their willingness to assemble a youth bedroom set in a very kind and professional manner!"

Janice of Hiram says: "Very positive; good prices; good service and friendly. I have already recommended them to friends and family. Quick service and most comfortable couch. Very pleased with our purchases. I have been back since and WILL be back again!"

Nedra of Middlefield says: "I’m glad we have you here in Middlefield, cause a lot like me like to do local shopping. When you said my order would be around 6 weeks before delivery of my couch and chair it was on time and delivery was good. I will tell my friends (already have). Service was good and helpful! I will come back when I need something-I appreciated the extra mile to order what I wanted my last living room set lasted 20 years. Good for you! (and me) Thanks

James from West Farmington says: "Very satisfied. Knowledgeable people and friendly. Saved money and met new people who seemed interested in their customers! I will be back!"

Case of Middlefield says: "It was a very comfortable and enjoyable shopping experience. There wasn't any pressure and the store had plenty of options as far as products are concerned. Finding what I was looking for was not complicated. The sales associate was very knowledgeable about the inventory and products. The staff was very helpful and I WILL be visiting again soon!"

James of Garrettsville says: "Very good, nice helping staff. They are good folks to do business with. The products we have purchased are fantastic, excellent quality, things that really last a long time. I would refer anyone there. I like that they are a local business. They have quality products, they deliver and they are very nice people to deal with!"

Anonymous of Windsor says: "good to deal with. They made sure I got EXACTLY what I wanted and when I wanted it. They searched for the product I wanted and delivered on time!"

Marian of Newbury says: "We love to shop there. Everyone is so helpful and courteous. We have all enjoyed their prompt deliveries and great follow ups if a repair is needed. I have & will refer folks to your store! The most important is the Watson's family and their employees! They remember everyone over the years and are ALWAYS able to help!"

Paulette of Windsor says: "It's nice to have a place to buy furniture in Middlefield. With a large selection of furniture to choose from. When the parts of the bed came in, the gentleman that brought them helped take out the box springs. My husband had surgery and could not lift anything. Watson's staff was very nice to work with & followed through with their promises. YES...I will visit again!"

Jim of Middlefield says: "Overall feeling about service was Good! Quality merchandise. Like to buy local and will definitely buy again!"

Shannon of Mentor says: "My feeling is very satisfied with the customer service I received and the kindness with service at the store AND at my home by the delivery staff. Yes, I will refer my friends to Watson's because the all-around atmosphere was wonderful. The furniture was displayed very well, the customer service was not overwhelming and my questions were answered knowledgeably. I feel I received well-built furniture at a decent price. It was also kept up to date with the movement of my furniture and when it would be delivered!"

Laurie of Burton says: " Everyone is extremely nice and very helpful. The staff was more than happy to help me find everything I needed to get my house redone and ready before my husband came back from Iraq. They worked hard to get what I needed in the little time we had-YES, I will refer my friends. I think it benefits everyone to buy locally, it also is very easy and convenient. I will definitely shop there again."

Ron of Burton says: "Watson's provides exceptional service. I felt the staff was very knowledgeable and sincere. When we were looking for our bedroom set the employees went above and beyond to find the perfect match for our tastes. We feel the furniture we purchased is high quality and very affordable. We were thrilled to find a local place to offer this to us. We will consider Watson's first when we are ready to make our next purchase!"

Michael of Chesterland says: "The selection is fabulous and the service is even better. The store is set up in a no-nonsense easy to shop in manner. Did I mention the service was good? We refer all our friends & family to Watson's for their furniture needs. The staff is very knowledgeable and the quality of your goods is very high. Again, the service and attention to detail is legendary, the delivery and set up was also very professional. We absolutely love the one-stop approach to meet our home furnishing needs!"

Marilyn of Hiram says: "Always can find what I want or something close. It's local and employees make Watson's what it is. The happiest experiences are Geri and the saleswoman with her also seeing the same delivery guys. Absolutely do refer people to Watson's. My son,21 years old, just transacted business there and we haven’t had to replace mattresses bought from Watson's until finally this year. I have purchased items for my son’s homes and bought a recliner there 7 years ago or so & the warranty stands at Watson's. Well, I am out of room now. Thanks"

Kelly of Newbury says: I think they are a wonderful, customer oriented small family business that works very hard to please their customers. Talking to the staff and explaining the unique situation we had with a desk and their ability to help was the best experience I have had. Of course, I will tell everyone about Watson's. I am impressed with the knowledgeable staff...keep up the good work!"

Michael of Twinsburg says: "Warm, friendly sales staff and high-quality furniture that is reasonably priced. You guys made me feel like family. Quality and service is #1!"

Kim of Burton says: "I love Watson's and will go to NO OTHER furniture place. The 1 on 1 care you receive (to me) is the best experience and I would with NO DOUBT refer our friends! Again, the 1 on 1 care and personality of the salespeople matter the most. You are made to feel special."

Sheila of Willoughby says: "In this day and age where most companies are just out to make money it is so wonderful to find a place of business that really wants to make the customer happy! My salesperson, Shawna, was very knowledgeable, she knew how to coordinate furniture styles and fabric in order to make a room flow. I would not hesitate to refer my friends to Watson's and have already done so! It is going to be very difficult to pick out just 2 benefits in dealing with Watson's because there are MANY! I have found a place of business that I can deal with and know that I am getting the best product for the best price. I will DEFINITELY deal with Watson's again! Thank you!!"

Mary of Chardon says: "Good furniture, very nice people and friendly. Great delivery and always on time. Carry the furniture in and puts it right where you want it. SIMPLE! Liked the furniture and very easy to dealings. Always buy my furniture at Watson's. They are close by, good delivery and nice people." 

Marion of Newbury says: "We NEVER shop for furniture anywhere else! Such a fine, family group for many years. Recently I needed a sturdy, straight chair for my husband-he had joint surgery. Sure enough, they had just the right one. I have referred numerous folks to Watson's! Their deliveries are always on time. They honor their word on furniture in case of a flaw-it is immediately remedied. Yes! We will shop there again-It is like a Holiday to walk in their store!"

Carol of Auburn Township says: "Very good furniture-good selection. The helpfulness of Shawna & others and their patience made my experience the happiest. Yes, I tell others about your store. Prompt delivery-helpfulness are the key. Yes, I will visit when I have a need!"

Kathie of Rome says: "I love it! Great selection, wonderful salespeople try to please! Took time to go over our fabric swatches, delivery guys were great also*Yes, I will tell my friends*I am glad you have delivery. I will most certainly be back."

James of Hiram says: "Great people, outstanding furniture and it is worth every time I go back to update. Shawna has outdone herself to make me come back a refer other people to Watson's. The people are the most important benefits I have gotten from Watson's and they remember what my name is when I walk through the door."

Deborah of Burton says: “It was a GREAT experience, I shopped around and Watson's was the best. My couch was delivered early...."YES “I’d buy again. We love our new couch!"​